Privacy Policy

Information We Collect

Personal Information

When you create an account with korindelthumedia, we collect certain personal information to provide you with our budget optimization services. This includes your name, email address, phone number, and billing address. We also collect information about your financial goals and preferences to customize our recommendations for your specific needs.

Usage Data

We automatically collect information about how you interact with our platform. This helps us understand which features are most valuable to you and how we can improve your experience. We track your navigation patterns, feature usage, and session duration to optimize our service delivery.

Financial Data

With your explicit consent, we may access certain financial information to provide personalized budget recommendations. This data is encrypted and stored securely, and we never store your banking credentials or passwords. All financial data access is read-only and used solely for analysis and recommendations.

How We Use Your Information

Your information helps us deliver personalized budget optimization services. We use your data to create customized financial recommendations, send you relevant educational content, and improve our platform's functionality. We also use aggregated, anonymized data to research financial trends and enhance our services.

Communication Purposes

We use your contact information to send you important account updates, security notifications, and educational content about budget optimization. You can control which communications you receive through your account settings. We may also send you promotional content about new features or services, but you can opt out at any time.

Platform Improvement

We analyze usage patterns to identify areas for improvement in our platform. This includes understanding which features are most helpful, where users encounter difficulties, and what additional functionality would be valuable. This analysis is conducted on aggregated data that cannot be traced back to individual users.

Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information only in specific circumstances outlined below, and we always strive to minimize data sharing while maintaining service quality and legal compliance.

Service Providers

We work with trusted third-party service providers who help us deliver our services. These providers may have access to your information only to perform specific functions on our behalf, such as payment processing, data analysis, or customer support. All service providers are bound by strict confidentiality agreements.

Legal Requirements

We may disclose your information if required by law, court order, or governmental regulation. We may also share information to protect our rights, prevent fraud, or ensure the safety of our users. In such cases, we will limit disclosure to the minimum necessary and notify you unless prohibited by law.

Data Security

We implement robust security measures to protect your information from unauthorized access, alteration, or disclosure. Our security practices include encryption, secure servers, regular security audits, and strict access controls. We continuously monitor our systems for potential vulnerabilities and update our security measures accordingly.

Access Controls

We restrict access to your personal information to employees and contractors who need it to perform their job functions. All personnel with access to user data undergo background checks and sign confidentiality agreements. We regularly review access permissions and revoke access when no longer needed.

Your Rights and Choices

You have several rights regarding your personal information. You can access, update, or delete your information through your account settings. You can also control how we communicate with you and what information we collect.

Account Management

You can review and update your personal information at any time through your korindelthumedia account dashboard. This includes changing your contact details, updating your financial goals, and modifying your privacy preferences. If you need assistance with account management, our support team is available to help.

Data Portability

You have the right to request a copy of your personal information in a portable format. We will provide your data in a commonly used, machine-readable format within 30 days of your request. This allows you to transfer your information to another service if you choose to do so.

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Different types of information have different retention periods based on their purpose and legal requirements.

Account Data

Your account information is retained as long as your account remains active. After account deletion, we retain certain information for legal and administrative purposes, typically for seven years as required by financial regulations. We anonymize or delete personal identifiers from retained data whenever possible.

Usage Analytics

Usage data and analytics are typically retained for two years to help us understand long-term trends and improve our services. This data is aggregated and anonymized, making it impossible to identify individual users. We may retain some aggregated data indefinitely for research and development purposes.

International Data Transfers

As we operate globally, your information may be transferred to and processed in countries other than Malaysia. We ensure that all international transfers comply with applicable privacy laws and that your information receives adequate protection regardless of location.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our platform. These technologies help us remember your preferences, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser, though disabling certain cookies may affect platform functionality.

Cookie Categories

Children's Privacy

korindelthumedia is designed for adults and we do not knowingly collect personal information from children under 18. If we discover that we have collected information from a child under 18, we will take immediate steps to delete that information. Parents or guardians who believe their child has provided us with personal information should contact us immediately.

Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes through email or prominent notices on our platform. We encourage you to review this policy periodically to stay informed about how we protect your information.

When we make changes, we will update the "Last Updated" date at the bottom of this policy. If changes are material, we will provide additional notice and, where required by law, obtain your consent before implementing the changes.

Last Updated: January 15, 2025